

Administrators can reboot systems start and stop services and processes copy or delete files view and clear event logs manage multiple Active Directory® domains, users and groups remotely reset passwords and gain access to Windows computers from iOS® and Android® mobile devices. This extended ability ensures that key services can be provided to remote systems without having to wait until a remote computer is logged on and accessed by an end-user.”ĭameWare Remote Support provides remote access to Windows®, Linux® and Mac® OS X® desktops, laptops and servers for remote troubleshooting and management of servers and workstations, both within the firewall and over-the-internet. “Now, regardless of location or if the computer is attended, IT teams can stay connected to remote systems, providing 24/7 business continuity support with DameWare Remote Support. “DameWare Remote Support aims to ensure that IT pros can easily and efficiently assist end-users through remote IT administration and support,” said Nikki Jennings, group vice president, product strategy, SolarWinds. In the latest release, DameWare Remote Support extends its over-the-internet remote session capabilities and can now establish remote connections with servers and workstations outside the firewall without end-user presence. SolarWinds announced updates to its remote IT administration and support software, DameWare Remote Support.
